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Frequently Asked Questions

Can we look around?

Yes, you can view any of our available properties just contact us either on the telephone, via email or just complete the contact us section on this website.  We can arrange for you to view as many properties as you wish at a day and time to suit you. Please note that we do need to give the existing tenants 24 hours notice so you would not be able to view the same day.

What is a contract?

A contract is a legally binding document that lays out the terms and conditions for renting a property from APS.  You can view our contract on the website, no small print or nasty legal jargon.

How often and how do we pay the rent?

You have 3 payment options, a one off payment of the full amount with a 5% discount due at the start of contract, monthly payments are due 1st of each month for 10 months, or semesterly being 4 payments the 1st due at the start of contract, then October, February and April to coincide with your loan.  All payments are to be made by post-dated cheques and all cheques are to be held securely by ourselves.

What is an inventory and how do we complete it?

An inventory is a list of all items that are to be found in the property and the condition of these items.  The first person to collect their keys will be given the inventory and they should complete the general section as soon as possible, then each subsequent new tenant should complete the section for their room.  The inventory should then be handed back to APS as soon as possible.  It is very important to complete the inventory as this is proof of the condition of the property at the time of receiving the keys.

Why do we need to be inspected?

Inspections are a way of checking that everything in the property is working, there is no damage and check if any maintenance is required.

How do we report problems with our house?

You can either call us if the problem is urgent (no hot water, heating or water leak) or e-mail.

How do I get my keys?

You can collect your keys as from the first day of your contract from our appointed meeting place, just check our website before you set off for our opening times, or just call or email to arrange a day and time to meet.